Return & Exchange Policy

7-day exchange

If something isn’t right, you can exchange your reading glasses within 7 days of delivery. The product must be unused, undamaged and returned with its original packaging.

How it works

• Message us on WhatsApp at +880 1715 846007 with your order number.
• Tell us the reason and the item you’d like instead.
• Send the product back; once received and checked, we ship your exchange.

Return delivery charge

If you choose to return a product, the return delivery charge is ৳70 inside Dhaka and ৳120 outside Dhaka, as shown at checkout.

Wrong or damaged item

If you received a wrong or damaged product, contact us within 48 hours and we’ll make it right at no extra cost.